Legal

Refund Policy

Please review this policy before placing an order.

Last updated: October 2026

This policy explains Dazzy Pro's voluntary refund process. It does not limit any statutory rights, cancellation rights, or remedies that apply to you under the laws governing your purchase.

24-hour request window

If you want to request a voluntary refund, contact our support team within 24 hours of successful service activation. Include the order phone number, activation time, and a short description of the issue so we can review the request. A request is reviewed under this policy and is not an automatic guarantee of a refund.

After 24 hours

After 24 hours from successful activation, voluntary refunds are not accepted, including requests based only on non-use, a change of mind, or unused time in a subscription. This limit does not apply where a refund or other remedy is required by applicable law.

Service problems and duplicate payments

Contact us promptly if you cannot access the service, believe an order was not activated, or were charged more than once. We will investigate and explain the available fix, replacement, or refund based on the facts and any rights that apply to your purchase.

How to contact us

Send your request to Dazzy Pro support on WhatsApp. Please do not share payment card numbers or passwords in your message.

Contact support

See also our Terms of Service.